Find answers to common questions about TrimWise
The system will automatically upgrade you to a higher plan and charge the difference. For example, if you're on Plus ($19.9/month) and exceed $4,000, you'll be upgraded to Pro and charged an additional $20.
Yes, you can cancel anytime from your account settings. You'll retain access until the end of your billing period, and won't be charged for future months.
Yes, first-time subscribers get 30% off their first month. From the second month onwards, the regular price applies.
We support PDF, JPG, and PNG formats, up to 10MB per file.
Typically 2-5 minutes, depending on the complexity of your bill.
Our AI is trained on thousands of real medical bills with 90%+ accuracy. However, you should always review the results and verify with your healthcare provider.
Our scripts are based on real success cases and save an average of 30-50%. However, results depend on hospital policies and your negotiation skills.
We accept major credit and debit cards via Stripe.
Yes, we use Stripe for payment processing, which is PCI DSS compliant. Your payment information is never stored on our servers.
Yes, we offer a 7-day satisfaction guarantee for first-time subscribers. See our Refund Policy for details.
Yes, we use AES-256 encryption for storage and TLS 1.3 for transmission. Your data is never shared with third parties.
Yes, you can request deletion of all your data by contacting our support team.
Only with your consent, and only anonymized data is used to improve our AI models.
We're here to help! Contact our support team at support@trimwise.one
We typically respond within 24 hours